I have often observed project teams use the terms “task”, “action item” and “issue”. It is important to have an awareness of the distinction between these 3 terms, especially if you are a project manager.
Task: Refers to a unit of work planned as a part of a milestone deliverable. eg: Write a SharePoint web part to display search results.
Action Item: Refers to an activity or errand that is an outcome of a meeting and it should not ideally affect the project deliverables. An action item will always be associated either with the completion of a task or resolution of an issue. eg: Procure hardware for testing.
Issue: Refers to a hurdle that prevents progress of a task or impacts decision making. Generally, project risks morph into issues if not mitigated. Issues can impact project timelines and deliverables.eg: Bug in Third-Party APIs that has halted your work.
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